Terms and Conditions for AquaStyle Bathrooms
Welcome to AquaStyle Bathrooms. These Terms and Conditions govern your use of our services, including the manufacturing of custom bathroom vanities, supply of high-end tapware and sanitary ware, installation services for full bathroom renovations, design consultation for residential and commercial projects, and the sourcing and retailing of unique tile and flooring options. By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Services Overview
AquaStyle Bathrooms provides a comprehensive range of bathroom solutions. Our services include:
- Manufacturing Services: Custom manufacturing of bathroom vanities tailored to your specifications.
- Product Supply: Retail and supply of high-end tapware, sanitary ware, and a curated selection of unique tile and flooring options.
- Installation Services: Professional installation for full bathroom renovations.
- Design Consultation: Expert design guidance for both residential and commercial bathroom projects.
2. Quotations and Orders
All quotations provided by AquaStyle Bathrooms are valid for a specified period, typically 30 days, unless otherwise stated. Placement of an order following a quotation constitutes an offer to purchase services and/or goods under these Terms and Conditions. Orders are subject to our acceptance, which will be confirmed in writing.
- Custom Products: For custom manufactured items, detailed specifications and measurements provided by the client are crucial. AquaStyle Bathrooms is not responsible for errors arising from incorrect specifications provided by the client.
- Design Approval: For design consultation services, final designs require client approval before proceeding with manufacturing or installation. Any changes requested after final approval may incur additional charges.
3. Pricing and Payments
All prices are quoted in Australian Dollars (AUD) and are inclusive of GST, unless otherwise specified. A deposit is required upon order confirmation, with the balance due upon completion or as per the agreed payment schedule in your individual contract.
- Payment Terms: Specific payment terms will be outlined in your individual project contract or invoice.
- Late Payments: AquaStyle Bathrooms reserves the right to charge interest on overdue amounts at a rate of 2% per month or part thereof, from the due date until the date of full payment.
4. Delivery and Installation
Delivery and installation timelines are estimates and are subject to change due to unforeseen circumstances. AquaStyle Bathrooms will communicate any significant delays.
- Access: Clients must ensure clear and safe access to the premises for delivery and installation teams. Any delays or additional costs incurred due to inadequate access may be passed on to the client.
- Site Preparation: For installation services, the client is responsible for preparing the site as advised by AquaStyle Bathrooms, which may include clearing existing fixtures, ensuring plumbing and electrical readiness, etc.
5. Warranty and Liability
AquaStyle Bathrooms provides warranties on its manufactured products and installation services in accordance with Australian Consumer Law. Specific warranty periods and conditions for different products and services will be provided upon request or with your purchase.
- Limitation of Liability: To the extent permitted by law, AquaStyle Bathrooms' liability for any breach of these Terms and Conditions or for any loss or damage arising from the provision of our services or products is limited to, at our option, either: (a) replacing the goods or supplying equivalent goods; (b) repairing the goods; (c) paying the cost of replacing the goods or acquiring equivalent goods; or (d) paying the cost of having the goods repaired.
- Third-Party Products: Products sourced from third-party suppliers are subject to the warranties provided by their respective manufacturers.
6. Returns and Cancellations
Cancellations of orders for custom manufactured items may incur a cancellation fee, reflecting the costs of materials and work already undertaken. Returns of standard stocked items are subject to our return policy, which may include restocking fees.
7. Intellectual Property
All designs, drawings, and specifications created by AquaStyle Bathrooms for custom projects remain the intellectual property of AquaStyle Bathrooms unless otherwise agreed in writing.
8. Privacy
AquaStyle Bathrooms respects your privacy. Any personal information collected will be used in accordance with our Privacy Policy and applicable Australian privacy laws.
9. Governing Law
These Terms and Conditions are governed by the laws of Victoria, Australia. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
AquaStyle Bathrooms
110 Flinders Street, Suite 3A,
Melbourne, Victoria, 3000
Australia